Why Primo MDM

MDM built for the way modern companies grow

Unify device management to your HRIS, compliance tools and procurement in one place.

Every device tied to a person. Every policy tied to a role. Every HR change across your fleet.

HR-connected by design
Device policies follow the employee, not the admin.
 When a role change in HR, security policies update automatically in Primo.
Compliance-Ready by Default
Automatically track device posture and export reports with Vanta, Drata, and Bastion integrations.
One platform built for every OS
Mac, Windows, Linux, iOS, and Android managed from a single interface.
No parallel tools. No duplicated workflows.
Zero-Touch Deployment with Procurement
Ship devices fully configured to new hires, thanks to direct integration with your procurement flow.
Policies and workflows that build themselves.
Generate and apply device policies automatically. Less manual work at every step of the device lifecycle.

Powered by FleetDM

Primo is built on FleetDM, a best-in-class open-source MDM for every OS. As FleetDM’s official SMB partner, we bring enterprise-grade device management to growing teams, without the complexity.

Access FleetDM’s powerful capabilities through a platform that’s simple, intuitive, and purpose-built for startups and SMEs. All the power of a world-class MDM, delivered in a way that’s accessible and easy to implement.

Built for every team

From IT to HR, to the employee on day one. Primo removes friction at every step.

IT Teams

Fewer tools. Full visibility. Proactive alerts instead of reactive fixes.

HR & Office Managers

Onboarding that starts before the first day. Offboarding that leaves nothing behind.

Employee

A fully configured device ready from the first login. No IT ticket required.nfigured devices without the wait.

Trusted by IT. Backed by HR. Running for +20,000 employees.

Compliance, encryption, and zero-touch deployment, baked in. Primo gives IT complete context and a scalable switchboard for their entire IT operations.

“Primo is our new secret weapon for welcoming our new talents and managing our employees. Primo has become essential to help Faume grow rapidly, allowing us to save valuable time and effort.”

jocelyn profil
Jocelyn Kerbourc'h
Founder & CTO

We rolled out Primo’s MDM across our fleet of 250 devices six months ago, and it’s been a great and smooth experience. It significantly streamlined my daily work and saved me a considerable amount of time.

Jonathan profil
Jonathan Bianchi
IT Manager

We were looking for a comprehensive tool to give us a 360° view of our IT fleet, and we're delighted to have found Primo, which meets our expectations and those of our employees with an all-in-one platform that's getting better every day.

Michael profil
Michael Le Bail
CTO

Security at every layer

Your data stays protected. Your compliance stays current.

Backed by enterprise-grade security and regular third-party audits.

certified AICPA SOC
SOC 2 - Type II
Certified
Activity audit logs
Cross-OS MDM
MFA & password policies
User provisioning & SSO

FAQs

Learn everything about Primo and the most frequently asked questions. If you can't find an answer that you are looking for, feel free to drop us a line.

What is mobile device management (MDM) ?

Mobile device management (MDM) is software that allows IT teams to centrally manage and secure laptops, smartphones, and tablets across an organization. With MDM, companies can enforce security rules, push apps and updates, monitor devices in real time, and remotely lock or wipe lost or stolen equipment. It’s a key tool for protecting company data and ensuring compliance across your entire device fleet.

What can you do with MDM ?

MDM is designed to give IT teams full visibility and control over their device fleet. With Primo MDM, you can:

  • Enforce company policies like passcode requirements, disk encryption, and app blacklisting.
  • Configure device settings, install software, and roll out updates remotely.
  • Locate, lock, or wipe a device if it’s lost or stolen.
  • Automate onboarding and offboarding workflows so devices are set up (or cleaned) in just a few clicks.
  • Ensure compliance with internal standards and external regulations like ISO 27001 or GDPR.
How do I choose the right MDM solution ?

When choosing an MDM, here are the main factors to consider:

  • Cross-platform support: Make sure your MDM works with all the devices you manage—macOS, Windows, Linux, Android, and iOS.
  • Security capabilities: Look for features like remote wipe, FileVault/BitLocker enforcement, admin rights control, and app whitelisting.
  • Growth readiness: Your MDM should scale easily with your company, whether you're onboarding 5 devices or 500.
  • Integrations: Choose a solution that connects with your existing stack—HR systems, SSO providers, endpoint protection, and procurement workflows. Primo, for example, bridges device management with HR data to automate setup and permissions.
  • Ease of use: A clean interface and clear workflows save your IT team hours every week. Look for tools with a central dashboard and actionable insights.
  • Transparent pricing: Understand whether pricing is per device, per user, or feature-based. Primo offers flat monthly pricing with no surprise fees.
What is BYOD and how does Primo handle it ?

BYOD (Bring Your Own Device) allows employees to use personal devices for work. Primo supports BYOD scenarios by applying lightweight security and compliance rules without taking full control of the device. That means employees keep their privacy, while IT ensures business data stays protected.

Can Primo handle Apple Business Manager (ABM) enrollments ?

Yes. Primo fully supports zero-touch deployment via Apple Business Manager. Devices can be pre-configured and shipped directly to employees—when they turn them on, they’re automatically enrolled into your MDM with the right apps, settings, and restrictions applied.

What about Windows Autopilot enrollment ?

Absolutely. Primo integrates with Windows Autopilot to streamline device provisioning in 40+ countries. Just define your setup templates—Primo handles the configuration and shipping so your team can focus on what matters.