Uncompromising
Data Privacy & Security
At Primo, your data protection is our top priority. We’re committed to full
transparency, ensuring your information remains secure, private, and under your
control—every step of the way.
We do not collect and never
will the following data:
Data we collect via MDM
and why it matters:
location
We use location data to help track lost or stolen devices, ensuring your assets are secure and can be quickly recovered if necessary.
logins
Monitoring user logins helps us verify identity, prevent unauthorized access, and provide detailed audit trails for compliance and security purposes.
We monitor active processes to detect and mitigate potential threats, ensuring that only authorized and safe applications are running on your devices.
We assess device health and performance to maintain your company's fleet informations up to date.
settings
Monitoring system settings ensures that all devices comply with your company's security standards and operational policies, reducing vulnerabilities and maintaining consistency.
We may access files to ensure compliance with security policies, protect sensitive data, and prevent unauthorized file transfers or alterations.
apps
We gather information on installed apps to ensure only approved apps are in use and potential security risks are minimized.
scripts
The ability to execute scripts remotely allows us to automate tasks, enforce security protocols, and apply necessary updates across the fleet efficiently.
Compliance and Certifications
At Primo, we take data security and privacy seriously.
Here’s how we handle and store your information:
GDPR Compliance
We strictly adhere to the General Data Protection Regulation (GDPR), ensuring that your personal data is collected and processed lawfully, transparently, and with a clear purpose.
Our robust security measures are designed to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
SOC 2 - Type 2 Compliance
We have successfully obtained SOC 2 (Service Organization Control 2) Type 2 certification, an auditing standard that rigorously evaluates the effectiveness of our security controls across data processing, integrity, availability, confidentiality, and privacy.
This accomplishment reinforces our unwavering commitment to upholding the highest standards in data security and privacy management.
Dos and Don'ts
for your work computer
Yes, Primo is MSP-friendly. Our partners use it to streamline onboarding and manage multiple clients efficiently.
Primo goes further by unifying and automating workflows across platforms, with full visibility and security in one place.
